top of page

FAQ

​​

RETURNS, EXCHANGE & DELIVERY

 

 

Can I return or exchange an item in my 

Returns and exchanges are only accepted if the package that you receive remains unopened due to hygiene reasons.

 

Can I alter my order after I have placed my order?

If you would like to adjust your order, please go to our contact page and leave a message ASAP.

​

​

​MY ORDER

 

 

My order has not arrived yet and I have waited longer than the delivery time, what should i do?

Please leave a message in our contact page to get in touch with us.

 

I have not received my order confirmation email yet, what should i do?

Please leave a message in our contact page and we will resend this to you right away.

​​

I have placed an order but my shipping address is incorrect, what should I do? 

Please message us as soon as you can and we will try to have this changed for you.

​

​

bottom of page